Established in 1998, ADR Center is the only leading provider of mediation and mediation training services, accredited by B-Corp and the International Mediation Institute. It offers comprehensive mediation services and capacity-building assistance to establish Alternative Dispute Resolution (ADR) systems globally. With five Centers of Excellence, ADR Center stands out for its vast experience, managing over 8,000 mediations annually with 150+ full-time mediators across 52 offices in Italy and 17 other countries. Notably, ADR Center’s SOLVE 5x5 Mediation Matrix streamlines the mediation process efficiently and consistently in all its  Resolution Centers. This methodology, which was developed after more than 25 years of mediation, assists its mediators and mediation trainers with understanding, designing and implementing high-quality mediation processes and mediation training courses.

ADR Center contributes to Public Policy Dispute Resolution worldwide through its Three Track Methodology, fostering a conducive environment for mediation adoption. Through ADR Corporate Policy Innovation, ADR Center also aids corporations in designing effective complaint management systems and corporate dispute resolution policies, leading to effective conflict prevention and management, enhanced productivity and reduced costs. The ADR Center Academy provides world-class mediation and dispute-resolution training programs. All the courses are provided with asynchronous support from ADR Center Academy, a state-of-the-art Learning Management System (LMS) developed to facilitate the participants’ access to training materials before, during and long after their live training sessions. The platform includes a growing collection of videos, manuals, polls, presentations and other tools integrated with real-time communication possibilities, as well as with the application of quizzes, tests and other assignments. Finally, through its panel of experts, ADR Center Global facilitates cross-border dispute resolution, serving governments, law firms, corporations and partners from all over the world, including the Middle East, with cross-border mediation services.

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