Ajman Chamber of Commerce and Industry (ACCI) offers commercial mediation services to business owners in the UAE, aiming to resolve disputes amicably and efficiently. The service is provided by an elite group of experts and legal advisors who assist the parties in reaching a settlement agreement. 

‍

According to Aisha Al Nuaimi, Director of the Legal Affairs Department at ACCI, the chamber received 84 mediation cases in 2023, of which 93% were completed. Al Nuaimi said that the chamber is keen to spread legal awareness among business owners and society members through organizing specialized legal seminars on various topics, such as corporate tax, labor relations, trademarks, and artificial intelligence. 

‍

To request a mediation/conciliation service, the parties need to submit a copy of the conciliation agreement or the disputed contract, a statement of claim, any other documents related to the case, a copy of the identity document, and a power of attorney, if any. The service fees include a non-refundable conciliation request fee of AED 500, administrative fees of 3% of the disputed amount, and conciliators' fees that are determined by the center committee according to the type of dispute. 

‍

The mediation service is one of the main services of the Ajman Center for Commercial Conciliation and Arbitration Committee of ACCI. The center also offers arbitration services. The center has more than 20 experts and arbitrators who provide flexible and neutral mechanisms for resolving and settling disputes.