Commercial disputes can be costly, time-consuming, and damaging to business relationships. That is why Dubai Chamber offers mediation services to its members and non-members who wish to resolve their disputes amicably and confidentially. Mediation is one of the effective methods to resolve commercial disputes amicably provided that at least one of the disputing parties is a member of Dubai Chambers. 

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Mediation is a voluntary and flexible process that involves a neutral third party, the mediator, who facilitates the communication and negotiation between the disputing parties and helps them reach a mutually acceptable settlement. 

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The benefits of mediation are manifold. Mediation can save time, money, and reputation, as it can avoid lengthy and expensive legal proceedings. Mediation can also preserve or restore business relationships, as it can foster cooperation and understanding between the parties. Mediation can also enhance customer satisfaction, as it can demonstrate the commitment and professionalism of the parties to resolve their issues constructively. 

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To access the mediation services by Dubai Chamber, the parties need to follow a simple and straightforward procedure. They need to contact Dubai Chamber through the available channels, complete the application form and attach the supporting documents, such as invoices, contracts, or bills of lading. They also need to sign the terms and conditions and pay the fees, which are based on a percentage of the dispute amount and vary depending on the membership status of the parties. Dubai Chamber will then review the application and contact the parties to arrange a suitable mediation session. Dubai Chambers will assist the parties to reach a settlement within 10 days of submitting the required documents and paying the fees. 

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If the parties reach a settlement, they will sign a settlement agreement, which will be legally binding and enforceable. If the parties do not reach a settlement, they will retain their rights to pursue other legal remedies. 

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Mediation services by Dubai Chamber are a valuable option for businesses that want to resolve their commercial disputes in a quick and cost-effective way, while maintaining their business relationships and reputation. Dubai Chamber encourages its members and non-members to consider mediation as a first step to resolve their disputes, before resorting to other more adversarial and costly methods.

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Link to the service page: https://www.dubaichamber.com/en/service/mediation/