To facilitate the access and efficiency of mediation, the Ministry of Justice has launched Wasata, an electronic platform for provision of mediation services. The name of the platform is a transliteration of the Arabic term that means “mediation”.  

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The eMediation platform connects users with qualified mediators, registered with the Ministry of Justice, who can conduct proceedings in either Arabic or English.  The platform offers a comprehensive set of services, including mediator's registration, renewal and delisting, along with procedures for both, non-judicial and judicial mediation.  

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The platform also manages mediator-related tasks, requests and sessions, facilitates the payment of mediation expenses and mediator's fees, and helps in the preparation of the final mediation report. The aim of the platform is to expedite the resolution of disputes, while reducing the burden on the courts' systems.  

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According to the Ministry of Justice, the use of alternative dispute resolution (ADR) methods for civil and commercial disputes resulted in a settlement rate of 61.3 per cent in 2022.  

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For more information about the platform, please visit: eMediation platform